What is Overage

All Signority plans include a set number of document packages, which can be adjusted based on your organization’s needs. The number of documents available depends on whether you are on a monthly or yearly plan.

If you exceed your allotted amount, overage fees will apply.


Default Document Allowance

Monthly Plans

  • Include 10 documents per month by default

  • Document limits can be customized based on your subscription

Yearly Plans

  • Include 120 documents per year by default

  • Documents can be used at any time during the year (no monthly restriction)


Overage Fees

Your overage fee depends on what plan you are on and charges are applied once you exceed your document limit. You can see a breakdown of our overage fees on our Plans & Pricing page

Example:

If you were on the annual Advanced Team plan

  • Your plan includes 120 documents annually

  • You send 125 documents during the year

  • The additional 5 documents are charged as overage

Overage cost:

  • $5.50 CAD per document

  • $4.00 USD per document


How to Avoid Overage Fees

Signority provides tools to help you manage your usage:

  • Enable Usage Alerts: Receive an alert when your account reaches a chosen percentage of your document limit. Default is 80%.

  • Upgrade Your Plan: Increase your document package at any time at a prorated amount.

    • Go to: My Account → Manage Plan