Plan & Billing Managment

Managing your subscription and billing is a critical part of using any digital platform effectively. In Signority, plan and billing management is designed to be simple, transparent, and flexible, allowing organizations to scale their eSignature usage while maintaining full control over costs.

This article provides a complete overview of how plan and billing management works in Signority, including subscription plans, billing cycles, payment methods, and administrative controls.


Understanding Signority Subscription Plans

Signority offers a range of subscription plans tailored to different business needs—from individual users to large enterprises.

Key Plan Features

Each plan typically includes:

  • A set number of documents or transactions per month

  • Access to core eSignature features

  • Unlimited users for team plans

  • Storage and document management capabilities

  • Advanced features like templates, workflows, and integrations (for higher-tier plans)

Choosing the Right Plan

Organizations should select a plan based on:

  • Expected document volume

  • Number of users

  • Required automation or workflow features

  • Compliance or security needs

Upgrading or downgrading plans can usually be performed at any time, offering flexibility as your business grows.

Signority also offers a Custom Plan option, which is perfect for large enterprices looking to Customize Signority to fit your organizations exact needs.


Managing Your Subscription

If you are a part of a Team, your Signority accounts plan and billing is managed by the teams Billing Administrator.

Billing Admin’s can:

  • View current plan details

  • Upgrade or downgrade subscriptions

  • Monitor usage against plan limits

To learn more about Billing Admins capabilities, see Team Account Roles and Permissions.


Payment Methods and Billing Details

Signority supports standard payment methods, ensuring a smooth billing experience.

Payment Options

  • Credit or debit cards

  • Invoicing (available for select plans)

Updating Billing Information

Plan information can be updated in the Admin Console under Plan. Here Billing admins can easily:

  • Update payment methods

  • Change billing contact information

  • Download invoices and receipts

  • View billing history

Keeping billing details up to date helps avoid service interruptions.


Document Usage and Overages

Signority plans include a set number of documents that can be sent per cycle. If usage exceeds plan limits:

  • Additional charges may apply

  • The system may prompt for a plan upgrade

  • Some plans may restrict further usage until the next cycle

To avoid unexpected charges, administrators should regularly review usage reports.

Explore the articles below for frequently asked questions about usage and overages:


Further Reading