Resend a Activation Email to Pending Users

1. From the user dashboard, navigate to the Admin Console by selecting Admin on the left sidebar menu.

2. In the Admin view, select Users & Teams on the revised side menu.

   

3. Select the filter icon next to the Status column.

   

4. In the dropdown unselect all the checkboxes except for Pending Users.

   

5. Select the the checkbox next to the user you would like to resend the invite to.

6. In the action bar above the table, click More > Resend Activation Email.

   

7. In the confirmation pop-up, click OK to resend the activation email.
   

Change a User's Email Before Resending

If the invitation needs to be sent to a different email address:

1. On the Users & Teams page, select the checkboxnext to the user.

2. In the action menu above the table, click More > Edit.

   

3. In the pop-up, update the user’s email address (or other details as needed).
   

4. Click OK to save your changes.

5. Return to the steps above to resend the activation email.