In-Person Signing

In-person signing lets someone sign a document electronically while they're physically with you. They don't get an email invitation or sign on their own device. Instead, they complete the document on a device provided by a host, such as a laptop or tablet at your office.


When to use in-person signing

  • A client is meeting with you and you want to complete the paperwork during the visit.

  • The signer isn't comfortable signing on their own device, or you want to walk them through the document.

  • You want to verify the signer's identity face to face, such as by checking a driver's license or passport.


How it works

In-person signing involves two roles:

Role

Who they are

What they do

Signing Host

The person who will be physically present with the signer. The host receives the invitation email.

Opens the document, hands over the device, guides each signer through verification and signing, and submits the document when everyone is done.

In-Person Signer

The person signing on the host's device. In-person signers are added under a Signing Host.

Verifies their identity, then fills out and signs their assigned tags.

At a high level, the process looks like this:

  1. The sender adds a Signing Host and one or more in-person signers when setting up recipients, then sends the document.

  2. The host opens the document from their invitation email.

  3. Each in-person signer verifies their identity before signing.

  4. Each signer completes and signs their fields.

  5. The host submits the document, and once everyone has finished, all parties receive the finalized copy.


Things to know before you start

  • Multiple signers: A single host can have more than one in-person signer. Each signer goes through verification separately.

  • Mixing with remote signers: You can include both in-person and remote signers in the same document. The document is finalized only after everyone has completed their part.

  • ID authentication: You can optionally require in-person signers to provide ID details, such as a driver's license or passport. This information is recorded in the audit trail as proof of identity.

  • Signer email: In-person signers are added with an email address. This is where they receive their copy of the finalized document.

  • Tags: Tags assigned to an in-person signer are marked with a house icon in the editor.

  • Documents and templates: In-person signing can be set up on both documents and templates.


In-person signing vs. witness signing

Both involve being physically present, but they serve different purposes. With in-person signing, the signer completes the document on the host's device instead of receiving their own invitation. With witness signing, a witness is linked to a specific recipient and signs alongside them to attest to that recipient's signature. For more on witnesses, see Set Up a Witness Signer for a Recipient.


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Further Reading